I. Preface
NOTE The contents of this document remain the property of and may not be reproduced in whole or in part without the express permission of the Office of the Government Chief Information Officer
II. Security considerations
No security considerations have been made for this document.
Practice Guide for Security Risk Assessment Audit
1. COPYRIGHT NOTICE
© 2017 by the Government of the Hong Kong Special Administrative Region
Unless otherwise indicated, the copyright in the works contained in this publication is owned by the Government of the Hong Kong Special Administrative Region. You may generally copy and distribute these materials in any format or medium provided the following conditions are met –
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the copies shall be accompanied by the words “copied/distributed with the permission of the Government of the Hong Kong Special Administrative Region. All rights reserved.”
If you wish to make copies for purposes other than that permitted above, you should seek permission by contacting the Office of the Government Chief Information Officer.
Amendment History | ||||
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Change Number | Revision Description | Pages Affected | Revision Number | Date |
1 | G51 Security Risk Assessment & Audit Guidelines version 5.0 was converted to Practice Guide for Security Risk Assessment & Audit. The Revision Report is available at the government intranet portal ITG InfoStation: (http://itginfo.ccgo.hksarg/content/itsecure/review2016/amendments.shtml) | Whole document | 1.0 | December 2016 |
2 | Added a new chapter on information security management, revised description on security risk assessment and security audit, and aligned references with other practice guides. | Whole document | 1.1 | November 2017 |
2. Introduction
Information Technology (IT) security risk assessment and security audit are the major components of information security management. This document provides a reference model to facilitate the alignment on the coverage, methodology, and deliverables of the services to be provided by independent security consultants or auditors. With this model, managerial users, IT managers, system administrators and other technical and operational staff can have more understanding about security risk assessment and audit. They should be able to understand what preparations are required, which areas should be noted, and what results would be obtained. It is not the intention of this document to focus on how to conduct a security risk assessment or audit.
2.1. Purpose
This document shows a general framework for IT security risk assessment and security audit. It should be used in conjunction with other security documents such as the Baseline IT Security Policy [S17], IT Security Guidelines [G3] and relevant procedures, where applicable.
This practice guide is intended for all staff who are involved in a security risk assessment or security audit as well as for the security consultants or auditors who perform the security risk assessment or security audit for the Government.
2.2. Normative References
The following referenced documents are indispensable for the application of this document.
Baseline IT Security Policy [S17] , the Government of the Hong Kong Special Administrative Region
IT Security Guidelines [G3] , the Government of the Hong Kong Special Administrative Region
Information technology — Security techniques — Information security management systems — Overview and vocabulary (fourth edition), ISO/IEC 27000:2016
Information technology — Security techniques — Information security management systems — Requirements (second edition), ISO/IEC 27001:2013
Information technology — Security techniques — Code of practice for information security controls (second edition), ISO/IEC 27002:2013
Information technology — Security techniques — Information security risk management (second edition), ISO/IEC 27005:2011
2.3. Definitions and Conventions
For the purposes of this document, the definitions and conventions given in S17, G3, and the following shall apply.
Abbreviation and Terms | |
---|---|
Security Risk Assessment | It is a process to identify, analyse and evaluate the security risks, and determine the mitigation measures to reduce the risks to an acceptable level. |
Security Audit | It is an audit on the level of compliance with the security policy or standards as a basis to determine the overall state of the existing protection and to verify whether the existing protection has been performed properly. |
2.4. Contact
This document is produced and maintained by the Office of the Government Chief Information Officer (OGCIO). For comments or suggestions, please send to:
Email: it_security@ogcio.gov.hk
Lotus Notes mail: IT Security Team/OGCIO/HKSARG@OGCIO
3. Information Security Management
Information security is about the planning, implementation and continuous enhancement of security controls and measures to protect the confidentiality, integrity and availability of information assets, whether in storage, processing, or transmission and its associated information systems. Information security management is a set of principles relating to the functions of planning, organising, directing, controlling, and the application of these principles in harnessing physical, financial, human and informational resources efficiently and effectively to assure the safety of information assets and information systems.
Information security management involves a series of activities that require continuous monitoring and control. These activities include but not limited to the following functional areas:
Security Management Framework and the Organisation;
Governance, Risk Management, and Compliance;
Security Operations;
Security Event and Incident Management;
Awareness Training and Capability Building; and
Situational Awareness and Information Sharing.
Security Management Framework and Organisation
B/Ds shall establish and enforce departmental information security policies, standards, guidelines and procedures in accordance with the business needs and the government security requirements.
B/Ds shall also define the organisation structure on information security and provide clear definitions and proper assignment of security accountability and responsibility to involved parties.
Governance, Risk Management and Compliance
B/Ds shall adopt a risk based approach to identify, prioritise and address the security risks of information systems in a consistent and effective manner.
B/Ds shall perform security risk assessments for information systems and production applications periodically and when necessary so as to identify risks and consequences associated with vulnerabilities, and to provide a basis to establish a cost-effective security program and implement appropriate security protection and safeguards.
B/Ds shall also perform security audit on information systems regularly to ensure that current security measures comply with departmental information security policies, standards, and other contractual or legal requirements.
Security Operations
To protect information assets and information systems, B/Ds should implement comprehensive security measures based on their business needs, covering different technological areas in their business, and adopt the principle of “Prevent, Detect, Respond and Recover” in their daily operations.
Preventive measures avoid or deter the occurrence of an undesirable event;
Detective measures identify the occurrence of an undesirable event;
Response measures refer to coordinated actions to contain damage when an undesirable event or incident occurs; and
Recovery measures are for restoring the confidentiality, integrity and availability of information systems to their expected state.
Security Event and Incident Management
In reality, security incidents might still occur due to unforeseeable, disruptive events. In cases where security events compromise business continuity or give rise to risk of data security, B/Ds shall activate their standing incident management plan to identifying, managing, recording, and analysing security threats, attacks, or incidents in real-time. B/Ds should also prepare to communicate appropriately with relevant parties by sharing information on response for security risks to subdue distrust or unnecessary speculation. When developing an incident management plan, B/Ds should plan and prepare the right resources as well as develop the procedures to address necessary follow-up investigations.
Awareness Training and Capability Building
As information security is everyone’s business, B/Ds should continuously promote information security awareness throughout the organisations and arrange training and education to ensure that all related parties understand the risks, observe the security regulations and requirements, and conform to security best practices.
Situational Awareness and Information Sharing
As cyber threat landscape is constantly changing, B/Ds should also constantly attend to current vulnerabilities information, threat alerts, and important notices disseminated by the security industry and the GovCERT.HK. The security alerts on impending and actual threats should be disseminated to and shared with those responsible colleagues within B/Ds so that timely mitigation measures could be taken.
B/Ds could make use of the cyber risk information sharing platform to receive and share information regarding security issues, vulnerabilities, and cyber threat intelligence.
4. Introduction to Security Risk Assessment and Audit
4.1. Security Risk Assessment and Audit
Security risk assessment and audit is an ongoing process of information security practices to discovering and correcting security issues. They involve a series of activities as shown in Figure 3.1. They can be described as a cycle of iterative processes that require ongoing monitoring and control. Each process consists of different activities and some of which are highlighted below as examples.
Figure 1 — An Iterative Process of Security Risk Assessment and Audit
Assessing security risk is the initial step to evaluate and identify risks and consequences associated with vulnerabilities, and to provide a basis for management to establish a cost-effective security program.
Based on the assessment results, appropriate security protection and safeguards should be implemented to maintain a secure protection framework. This includes developing new security requirements, revising existing security policies and guidelines, assigning security responsibilities and implementing technical security protections.
With implementation of secure framework, there is also the need for constant monitoring and recording so that proper arrangements can be made for tackling a security incident. In addition, day-to-day operations such as users’ access attempts and activities while using a resource, or information, need to be properly monitored, audited, and logged.
This step is then followed by cyclic compliance reviews and re-assessments to provide assurance that security controls are properly put into place to meet users’ security requirements, and to cope with the rapid technological and environmental changes. This model relies on continuous feedback and monitoring. The review can be done by conducting periodic security audits to identify what enhancements are necessary.
4.2. Security Risk Assessment vs Security Audit
Both the security risk assessment and the security audit are on-going processes but are different in terms of both nature and functions.
Security risk assessment is the process to identify, analyse and evaluate the security risks, and determine the mitigation measures to reduce the risks to an acceptable level. The risk assessment is an integral part of a risk management process designed to provide appropriate levels of security for information systems. It helps identify risks and consequences associated with vulnerabilities, and to provide a basis to establish a cost-effective security program and implement appropriate security protection and safeguards.
For a new information system, the security risk assessment is typically conducted at the beginning of the system development life cycle. For an existing system, the assessments shall be conducted on a regular basis throughout the system development life cycle or when major changes are made to the IT environment.
An information security audit is an audit on the level of compliance with the security policy and standards as a basis to determine the overall state of the existing protection and to verify whether the existing protection has been performed properly. The security audit is an on-going process to ensure that current security measures comply with departmental IT security policies, standards, and other contractual or legal requirements.
While there are similarities in certain functions, below is a highlight of the key difference between security risk assessment and security audit.
Security Risk Assessment | Security Audit |
---|---|
The identification of threat and vulnerabilities, evaluation of the levels of risk involved, and determination of an acceptable level of risk and corresponding risk mitigation strategies | The processes to ascertain the effective implementation of security measures against the departmental IT security policies, standards, and other contractual or legal requirements |
Focus on the risk perspective, assessment areas not necessarily related to security policies and standards | Focus on the compliance perspective, assess against security policies, standards or other pre-defined criteria |
For new information systems, conduct early in the system development life cycle and before the system is put in production For existing information systems, conduct at least once every two years or when major changes are made | Periodic review, on-going process |
Can be a self-assessment or completed by an independent third party | Must be completed by an independent third party |
Key deliverable: risk register and risk mitigation measures | Key deliverable: compliance checklist |
The details of the processes for conducting security risk assessment and security audit are described in Clause 5 and Clause 6 respectively.
5. Security Risk Assessment
Security risk assessment is the process to identify, analyse and evaluate the security risks, and determine the mitigation measures to reduce the risks to an acceptable level. The assessment process of a system includes the identification and analysis of :
all assets of and processes related to the system
threats that could affect the confidentiality, integrity or availability of the system
system vulnerabilities and the associated threats
potential impacts and risks from the threat activity
protection requirements to mitigate the risks
selection of appropriate security measures and analysis of the risk relationships
To obtain useful and more accurate analysis results, a complete inventory list and security requirements for a system shall be made available as inputs to the identification and analysis activities. Interviews with relevant parties such as administrators, computer / network operators, or users can also provide additional information for the analysis. The analysis may also involve the use of automated security assessment tools depending on the assessment scope, requirements and methodology. After evaluation of all collected information, a list of observed risk findings will be reported. For each of the observed risks, appropriate security measures will be determined, implemented and deployed.
Due to the high demand of expert knowledge and experiences in analysing the collected information and justifying security measures, a security risk assessment should be performed by qualified security expert(s).
5.1. Benefits of Security Risk Assessment
To provide a complete and systematic view to management on existing IT security risk and on the necessary security safeguards.
To provide a reasonably objective approach for IT security expenditure budgeting and cost estimation.
To enable a strategic approach to information security management by providing alternative solutions for decision making and consideration.
To provide a basis for future comparisons of changes made in IT security measures.
5.2. Frequency and Type of Security Risk Assessment
5.2.1. Frequency of Security Risk Assessment
Security risk assessment is an on-going activity. For a new information system, the assessment should be conducted early in the system development life cycle so that security risks can be identified and appropriate security controls can be selected at early stage. For an existing system, it shall be conducted at least once every two years or when major changes are made to explore the risks in the information systems. A security risk assessment can only give a snapshot of the risks of the information systems at a particular time. For mission-critical information system, it is recommended to conduct a security risk assessment more frequently.
5.2.2. Type of Security Risk Assessment
Depending on the purpose and the scope of the assessment, security risk assessment can be categorised into different types. The exact timing depends on your system requirements and resources.
High-level Assessment: This assessment emphasises on the analysis of departmental security posture as well as overall infrastructure or design of a system in a more strategic and systematic approach. In such assessment, B/Ds with many information systems are looking for a high-level risk analysis of their information systems rather than a detailed and technical control review. It can also be applied for system at planning phase to identify risks or review general security controls before design of the system.
Comprehensive Assessment: This assessment is typically conducted periodically for the security assurance of information systems of a B/D. It can be used to evaluate the risks of a particular system in a B/D and to provide recommendations for improvement. General control review, system review, and vulnerability identification will be conducted during the information gathering stage. A verification process should be followed to ensure all recommended remedies are properly followed up.
Pre-production Assessment: Similar to the works performed in a “Comprehensive Assessment”, this assessment is commonly conducted on a new information system before it is rolled out or after there is a major functional change. For a new information system, B/Ds should conduct security review in the design stage of the system, which serves as a checkpoint to ensure necessary security requirements are identified and incorporated in the system design stage or other phases appropriately. The pre-production security risk assessment should verify the follow-up actions of the security review to ensure necessary security measures and controls are implemented in the system properly before production rollout.
5.3. Steps on Security Risk Assessment
Security Risk Assessment involves several major activities as shown in Figure 2. They are : Planning, Information Gathering, Risk Analysis, Identifying and Selecting Safeguards and Monitoring & Implementation.
Figure 2 — General Security Risk Assessment Steps
5.3.1. Planning
Before a security risk assessment can start, planning is required for proper preparation, monitor and control. One suggestion is to inform the stakeholders, such as the network team, the application team and the security incident handling team in advance if risk assessment exercises covering penetration testing or vulnerability scanning are to be carried out to avoid excessive false alarms generated that might impact the daily operation. Below are several major items that should be defined first.
Project Scopes and Objectives
Background Information
Constraints
Roles & Responsibilities of Stakeholders
Approach and Methodology
Project Size and Schedule
Data and Tools Protection
5.3.1.1. Project Scopes and Objectives
The project scopes and objectives can influence the style of analysis and types of deliverables of the security risk assessment. The scopes of a security risk assessment may cover the connection of the internal network with the Internet, the security protection for a computer centre, or even the information security of the whole department. Thus, the corresponding objectives may want to identify the security requirements such as protection when connecting to the Internet, to identify potentially risky areas in a computer room, or to assess the overall information security level of a department. The security requirements should be based on business needs, which are typically driven by the senior management, to identify the desired level of security protection in the B/D.
5.3.1.2. Background Information
It refers to any relevant information that can provide initial ideas to the consultant about the assessment. For example, the historical and current information of the system under study, the related parties, brief information about the last assessment, or the near future changes which may affect the assessment.
5.3.1.3. Constraints
Constraints like time, budget, cost, technology and other restrictions should also be considered. This may affect the project schedule and the available resources to support the assessment. For example, it may be necessary to perform the assessment at non-peak office hours or even at non-office hours.
5.3.1.4. Roles and Responsibilities of Stakeholders
Roles and responsibilities of all parties involved should be carefully defined. A team or group of individuals representing a variety of disciplines with assigned responsibilities is recommended to best accomplish the assessment. Depending on the availability and requirements, some or all of the following members may be included:
System or information owners
IT security officers
Computer operational staff
System or network administrators
Application or system developers
Database administrators
Users or senior users
Senior management
External contractors
5.3.1.5. Approach and Methodology
The assessment approach or methodology analyses the relationships among assets, threats, vulnerabilities and other elements. There are numerous methodologies. Generally, they can be classified into two main types : quantitative and qualitative analysis.
To be more useful, the methodology chosen should be able to produce a quantitative statement about the impact of the risk and the effect of the security problems, together with some qualitative statements describing the impact and appropriate security measures for minimising these risks. Details of the two analysis methods will be explained in subsequent sections.
5.3.1.6. Project Size and Schedule
One of the most important tasks is to prepare a project schedule stating all major activities that will be performed in the assessment study. The planned project size such as project cost and the number of staff involved can directly affect the project schedule. This project schedule can be used for progress control and project monitoring.
5.3.1.7. Data and Tools Protection
Throughout stages of the security risk assessment, a tremendous amount of data and system configurations will be collected where some of them may contain sensitive information.
Therefore, the assessment team should ensure all the collected data are stored securely. File encryption tools and lockable cabinet/room should be arranged at the planning stage to prevent unauthorised access to the sensitive data.
Besides, the assessment tools should also be properly maintained, controlled and monitored to avoid misuse. Such tools should only be run by the subject experts within the assessment team to avoid potential damages to the system. These tools should also be removed immediately after use unless there is proper control to protect them from unauthorised access.
At the end of the assessment process, a security risk assessment report will be compiled to document all the risk findings. Any unauthorised access to such information, especially before rectification, may pose immediate threats to the B/D concerned. Hence, it is crucial that the assessment team enforces proper protection on the security risk assessment report during and after the documentation process. Senior management should also be reminded to treat the security risk assessment report in strict confidence. Lastly, the assessment team should also return all requested data or documents to the B/D concerned.
5.3.2. Information Gathering
The objective is to understand the existing system and environment and identify the risks through analysis of the information / data collected.
By default, all relevant information should be collected irrespective of storage format. Below are several kinds of information that are often collected.
Security requirements and objectives.
System or network architecture and infrastructure, such as a network diagram showing how the assets are configured and interconnected.
Information available to the public or found in the web pages.
Physical assets such as hardware equipment.
Systems such as operating systems, network management systems.
Contents such as databases and files.
Applications and servers information.
Networking details such as supported protocols and network services offered.
Access control measures.
Processes such as business process, computer operation process, network operation process, application operation process, etc.
Identification and authentication mechanisms.
Relevant statutory, regulatory and contractual requirements pertaining to minimum security control requirements.
Documented or informal policies and guidelines.
In general, there are two common types of information collection methods:
General control review
System review
5.3.2.1. General Control Review
This method is to identify any potential risks or threats in general controls being put in place for the current environment by examining the systems manually through interviews, site visits, documentation review, and observations, etc.
This may include, but is not limited to, the following:
Departmental IT security organisation, in particular staff roles and responsibilities
Management responsibilities
IT security policies
Human resource security, including security awareness training
Asset management
Access control, such as password policy, access privileges
Cryptography
Physical and environmental security
Operations security
Communications security
System acquisition, development and maintenance
Outsourcing security
Security incident management
IT security aspects of business continuity management
Compliance
The following methods can be considered in collecting the information:
Site Visits : visit to the data centre, computer rooms, and office environment should be arranged to identify physical security risks. In addition, assessment team should record down on-site observations about system operations and end user behaviours (e.g. the use of password-protected screensaver) in order to verify if relevant security policies are followed accordingly.
Group Discussions : group discussions or workshops can be facilitated by the assessment team to gather information about the existing security environment (controls and risks) of the B/D or information systems. The discussion can be any format and topic, depending on the target information to be gathered.
Multi-level Interviews : on-site interviews with key persons or representatives at different levels may also be conducted to verify previously obtained information, and to improve the accuracy and completeness of the collected information.
Questionnaires : questionnaires or checklists are effective tools to identify the potential risks. Questionnaires can be customised and developed by the security consultants to tailor for the environment.
For example, multi-level interviews may involve different categories of staff such as:
Senior management : who decides strategies such as scope and objective of the assessment.
Line management : who needs to understand the main business processes and procedures that would be affected by the strategic security changes.
Human resources personnel : who need to identify specific controls for hiring, terminations and transfers of staff related to systems security and usage rights.
Operational and technical personnel : who provide technical and operational information.
For a high-level assessment or a design-phase assessment, the use of site visit and questionnaires methods may not be applicable or feasible. Hence, security assessment team should focus information collection from activities such as group discussion and multi-level interviews.
Annex A shows a list of general questions for security risk assessment.
5.3.2.2. System Review
This review is to identify any vulnerabilities and weaknesses of network or systems. It will focus on operating system, administration and monitoring tools in different platforms.
Examples are:
System files or logs
Running processes
Access control files
User listing
Configuration settings
Security patch level
Encryption or authentication tools
Network management tools
Logging or intrusion detection tools
Assessment team should also spot if there is any abnormal activity such as intrusion attempt.
To collectively gather the above information more efficiently and comprehensively, automated scripts and/or tools can be tailored to run on the target host to extract specific information about the system. Such information will be useful in the later stage of risk analysis.
Technical vulnerability tests such as vulnerability scanning and penetration testing should be performed to identify the vulnerabilities and weaknesses of network or systems when necessary. Before conducting the vulnerability scanning and/or penetration testing, the assessment team should agree with the B/D on the scope, possible impact and fallback/recovery procedure. This should be based on the Business Continuity Plan and Disaster Recovery Plan if mission critical systems are involved.
Vulnerability scanning at network, hosts and systems should be performed to cover at least the following where appropriate:
Network level probing/scanning and discovery
Host vulnerability tests and discovery
System/application (including web system/application) scanning
The assessment team should review whether patches or compensating measures have been applied for all applicable known vulnerabilities including but not limited to all relevant security alerts issued by the Government Computer Emergency Response Team Hong Kong (GovCERT.HK).
For Internet-facing web applications processing classified information, websites with input fields or mission critical systems, web penetration testing should also be performed.
For details on vulnerability scanning and/or penetration testing, please refer to Clause 5.3.3.3 – Vulnerability Analysis.
5.3.3. Risk Analysis
Risk analysis helps to determine the value of the assets and their associated risks. Risk analysis on every aspect should be performed which include, but is not limited to, the following:
Human resource security
Asset management
Access control
Cryptography
Physical and environmental security
Operations security
Communications security
System acquisition, development and maintenance
Outsourcing security
IT security aspects of business continuity management
In general, this process can be divided into several sub-processes as shown in Figure 2 above. They are:
Asset Identification and Valuation
Threat Analysis
Vulnerability Analysis
Asset/Threat/Vulnerability Mapping
Impact and Likelihood Assessment
Risk Results Analysis
Each of these sub-processes is explained briefly in later sub-sections.
Furthermore, B/Ds can refer to the assurance model in “Risk Assessment Reference Framework for Electronic Authentication” in analysing the risks relating to registration and authentication process of the electronic service, including government-to-citizen (G2C) and government-to-employee (G2E) applications.
5.3.3.1. Asset Identification and Valuation
All assets included within the scope of security risk assessment, both tangible and intangible, such as information, services, reputation, hardware and software, communications, interfaces, physical assets, supporting utilities, personnel and access control measures must be identified.
Data classification is a key input to the assessment process and each asset can be classified into different categories. For example, an asset can be grouped under a process, an application, a physical asset, a network or a certain kind of information. The purpose is to show the importance of these assets to the systems or areas under assessment.
It should be noted that the asset valuation approach will be different and will depend on the analysis method adopted. The risk analysis methods are explained in Clause 5.3.3.6 – Risk Results Analysis.
Values of assets can be expressed in terms of:
Tangible values such as replacement costs of IT facilities, hardware, software, system data, media, supplies, documentation, and IT staff supporting the systems.
Intangible values such as goodwill and improved service quality.
Information values, e.g. confidentiality, integrity and availability.
Data classification of the information stored, processed, or transmitted by the asset.
The output of asset identification and valuation process is an inventory checklist of assets with their corresponding values, if any, in terms of their tangible values, intangible values, or information values in terms of confidentiality, integrity and availability. The more specific values the assets are needed, the more time is required to complete this process.
The output checklist may include the following items, but not limited to:
Name and type of the information assets.
Physical location of the assets.
Storage media and retention period before information stored/processed is destroyed.
Nature of information stored/processed such as backup or original copy.
Indicator showing the importance/values of the assets such as the sensitivity levels, operation needs or criticality.
Incoming/outgoing information flow such as information transmission mode via email, dial-up modems or other telecommunication links.
Software installed.
Development and maintenance costs.
Values of each identified assets.
5.3.3.2. Threat Analysis
A threat is a potential event or any circumstance with the potential to adversely impact the information assets, systems and networks, in terms of confidentiality, integrity and availability. Threat analysis may need to be occasionally revised to reflect any new potential threats to the information asset.
Examples of sources of threats are:
Human errors
Disgruntled employees
Malicious or careless personnel
Misuse of systems and computer resources
Computer fraud
Theft
Industrial espionage
Environmental disasters
Threat analysis is to identify the threats and to determine the likelihood of their occurrence and their potential to harm systems or assets. System errors or control logs can be a good source of data, which can be converted into threat event information and statistics.
Threats can be categorised into three main types:
Social threats : directly related to human factors, can be intentional or unintentional, such as human errors, results of omission or negligence, theft, fraud, misuse, damage, destruction, disclosure and modification of data.
Technical threats : caused by technical problems such as wrong processes, design flaws, breakage of communication paths like cabling.
Environmental threats : caused by environmental disasters such as fire, water damage, power supply, and earthquake.
5.3.3.3. Vulnerability Analysis
Vulnerability is a weakness in operational, technical and other security controls and procedures that could be exploited by a threat, allowing assets to be compromised. Examples are the interception of data transmission and the unauthorised access of information by third parties. Vulnerability analysis is to identify and analyse the vulnerabilities of the system and environment. It is important to systematically measure these vulnerabilities.
Each vulnerability can be assigned with a level or degree (e.g. high, medium, low) to indicate its importance. Key and critical assets must first be identified.
Vulnerability identification will concentrate on identifying vulnerabilities, with the assistance of automated tools or programs, over the network using one of the following methods:
Vulnerability Scanning
Assessment team can perform vulnerability scans, using an automated vulnerability scanning tool, to quickly identify known vulnerabilities on the target hosts or network devices. Similar to an anti-malware solution, scanning tools are installed on assessment team’s computer and require regular updating on the vulnerability signature files before use. Based on user requirements, a single or group of hosts/networks will be scanned for known vulnerable services (e.g. system allows anonymous File Transfer Protocol (FTP), sendmail relaying) to identify existence of any vulnerability.
Since a large amount of system requests could be generated from the automated vulnerability scanning tool, the system and network performance of the target groups for scanning may be impacted during the vulnerability scanning process. The assessment team should devise a plan with the system and network administrators to minimise possible service interruption during the vulnerability scanning.
Furthermore, it should be noted that some of the potential vulnerabilities identified by the automated scanning tool may not represent real vulnerabilities in the context of the system environment. For example, some of the “vulnerabilities” flagged by the automated scanning software may actually not vulnerable as there may already be compensating control in place. Thus, this test method may produce false positives and require professional judgment by the assessment team to determine the validity of the identified vulnerability.
Network vulnerability scanning is a good method to collect vulnerability information within a short period of time. In contrast to penetration testing, network vulnerability scanning is non-intrusive and does not attempt to exploit the identified vulnerability. Therefore, a penetration testing may be adopted if a more in-depth security analysis is required.
For applications such as web applications or mobile applications, application vulnerability scanning should be performed to discover security vulnerabilities before they are exploited.
Penetration Testing
Penetration testing can be performed internally or externally. It involves manual process supplemented with automated tools, which may be installed on a portable computer, to scan the network or system to create a network map of connected workstations and servers, and to identify vulnerabilities from either inside or outside the network and system under study by attempting to penetrate them.
Penetration testing may also involve user interviews and the use of different hacking techniques to test the system or network. The level of details and types of hacking have to be thoroughly planned and agreed before proceeding. Hacking may stop after gaining access to a particular system, or after further in-depth analysis for the system being penetrated. Advice from vendor or security assessment team should be sought before deciding to perform hacking or not. Legal matters should be settled beforehand when dealing with external ethical hacking.
The objectives of the penetration testing include, but are not limited to the following:
To identify security weaknesses by testing system’s ability to withstand intentional attempts.
To test and validate the efficiency of security protection and controls.
To test the defensive ability to detect and respond to attacks.
Typical steps of a penetration testing are depicted in the Figure 3 below:
Figure 3 — Typical Steps of a Penetration Testing
B/Ds should pay special attention to penetration testing because the tests may bring impacts to the systems similar to real-world attacks, such as service disruption, unauthorised access or unauthorised data modification, etc. Thus, before conducting a penetration testing, B/Ds should consider the following security concerns:
The scopes and objectives must be clearly defined; machines / systems outside the scope shall never be tested.
The vendor should discuss and agree with the owner on suitability and impact of intrusive attacks and denial of service (DoS) attacks.
The vendor performing the penetration test shall sign a non-disclosure agreement to protect the privacy or confidentiality of the data in the system.
Only acquire the service from vendors with good credibility and track record. Consider to conduct background checks and qualification checks on the vendors to see if they possess necessary experience and expertise.
Latest full system backup of the target systems must be available because the penetration tests may impact the integrity of the data in target system.
Clearly define the “capture-the-flag” situation, such as placing a file in a designated directory, acquiring the password of some testing accounts, accessing designated web pages which should have proper access control, etc. Production data shall never be modified or deleted.
Provide contact list to vendor for emergency contact, such as system owner, IT administrators. The staff will be the contact points for the vendor to report any emergency situation arisen during the tests.
Get the contact list of the vendor so that B/D can stop all tests promptly, if necessary.
Inform and alert the security monitoring vendor prior to the penetration testing unless it is intended to assess the effectiveness of the monitoring capability of the vendor.
Get in advance the source IP addresses of the machines going to perform the testing so that it could be determined if an attack is genuine by examining and comparing the intrusion detection/prevention system logs.
Consider to arrange the penetration tests to be conducted at non-peak working hours.
Ensure the vendor will not modify any user data even if the vendor can successfully access the user data.
Examples of penetration testing are:
Remote Internet firewall penetration tests: Internet Protocol (IP) address probing, Transmission Control Protocol (TCP) or User Datagram Protocol (UDP) probing, protocol-based DoS attacks such as Internet Control Message Protocol (ICMP) flooding, Domain Name Service (DNS) spoofing, service-based penetration tests such as sendmail, brute-force password attacks and mail bombs.
On-site firewall penetration tests: packet sniffing, IP address spoofing, source-routed packets and session hijacking.
Telephony penetration tests: brute-force password attacks and war-diallers.
Application penetration tests: include but not limited to configuration and deployment management testing, authentication testing, identity management testing, session management testing, error handling etc.
Tight access control on these automated tools shall be implemented to limit any unauthorised access and usage. As these tools are able to launch simulated attacks such as DoS attacks to your system or network, they should be closely monitored by the security assessment team and the system administrators when being used.
For more details on penetration testing, please refer to the Practice Guide for Penetration Testing.
5.3.3.4. Assets/Threats/Vulnerabilities Mapping
Mapping threats to assets and to vulnerabilities can help to identify their possible combinations. Each threat can be associated with a specific vulnerability, or even multiple vulnerabilities. Unless a threat can exploit a vulnerability, it would not be a risk to an asset.
The range of all possible combinations should be reduced prior to performing risk results analysis. Some combinations may not make sense or are not feasible. This interrelationship of assets, threats and vulnerabilities is critical to the analysis of security risks. Factors like project scope, budget and constraints may also affect the levels and magnitude of mappings.
5.3.3.5. Impact and Likelihood Assessment
Given the assets, threats and vulnerabilities, it is now possible to identify the impact and likelihood.
Impact Assessment
Impact assessment, (or impact analysis or consequence assessment) is to estimate the degree of the overall harm or loss that could occur. Examples of impact are on revenues, profits, cost, service levels and government’s reputation, damage to the confidentiality, integrity and availability of the concerned system. It is necessary to consider about the level of risk that could be tolerated and how, what and when the assets could be affected by such risks. The more severe the consequences of a threat, the higher the risk.
Likelihood Assessment
Likelihood assessment is to estimate the frequency of a threat happening, i.e. the probability of occurrence. It is necessary to observe the circumstances that will affect the likelihood of the risk occurring. In general, the likelihood of a threat exploiting a system’s vulnerability can be measured in terms of different circumstances such as its accessibility and its number of authorised users. The accessibility of a system can be affected by many factors such as physical access control, system configuration, network type, network topology and network interfaces. The system with Internet connection is more likely to have its vulnerabilities exploited than an internal system. Also, the former one may have a large number of authorised users (i.e. the public) than the latter internal system, which has limited number of users. A system with one user is clearly less likely to be exploited than a system with several hundreds or thousands of users. As more people can gain access to the system, it is more difficult to ensure that each individual user performs only those functions he or she is permitted to do. Normally, the likelihood of vulnerabilities exploited increases with the number of authorised users.
The likelihood can be expressed in terms of the frequency of occurrence such as once in a day, once in a month and once in a year. The greater the likelihood of a threat happening, the higher the risk. For example, if there had been a well-known vulnerability in application software, the likelihood of an intentional social threat exploiting this vulnerability is high. If the systems affected is very critical, then the impact is also very high. As a result, the risk of this threat is high.
For each identified risk, determine its impact and likelihood to give an overall estimated level of risk. Assumptions should be clearly defined when making the estimation.
5.3.3.6. Risk Results Analysis
Risk results can be analysed using different methods and ways: Qualitative & Quantitative Methods, and Matrix Approach.
Qualitative & Quantitative Methods
Qualitative method is to use descriptive, word scales or rankings of significance/severity based on experience and judgement. Examples are past experience, market research, industry practice and standards, surveys, interviews and specialists’/experts’ judgements. This method requires a subjective assignment of categories, e.g. levelling using high, medium or low, ordinal ranking from 1 to 5, or degree of importance from least to most significant etc. Qualitative measure is more subjective in nature.
For instance, the value of an asset can be expressed in terms of degree of importance, e.g. least significant, significant and most significant.
Quantitative method is to use numerical information to arrive at percentages or numerical values. An example is the cost/benefit analysis. But this method requires more time and resources than the qualitative method, as every possible element (i.e. asset, threat or vulnerability) has to be categorised and considered.
For example, the value of an asset can also be expressed in terms of monetary value such as the purchase costs or maintenance costs. Threat frequency can be expressed in terms of rate of occurrence, e.g. once a month or once every year.
Normally, a qualitative method is used for initial screening while a quantitative method is used for more detailed and specific analysis on some critical elements and for further analysis on high-risk areas.
Matrix Approach
A matrix approach can be used to document and estimate the three major needs of security protection: confidentiality, integrity and availability in three different levels of severity (high, medium, low). The risk level can be ranked based on the criticality of each risk elements. Risk interpretation should better be limited to the most significant risks so as to reduce the overall effort and complexity.
Table 1 shows a sample Risk Ranking Matrix of a particular threat on a particular function or asset. For the Impact and Likelihood columns, a value is assigned to each entry indicating the status (3-high, 2-medium and 1-low). As the risk level is the multiplication of the Impact’s and the Likelihood’s values, it will thus has a value ranging from 1 to 9 (9 – high, 4 & 6 – medium, 1 to 3 — low) excluding 5, 7 and 8 since the multiple of the above two values (Impact’s & Likelihood’s) cannot be 5, 7 or 8. With this matrix, it is possible to classify each threat into one overall risk level.
Table 1 — A Sample of Risk Ranking Matrix
Risk Categories Impact (High, Medium, Low) Likelihood (High, Medium, Low) Risk Level = Impact X Likelihood (High, Medium, Low) Confidentiality 3 2 6 Integrity 3 1 3 Availability 2 1 2 Overall 3 2 6 Remarks for Table 1:
High Impact
Most significant: major loss and seriously damaging the organisation; severe, catastrophic, or serious long-term damage/disruption
e.g. DoS; unauthorised access to systemMedium Impact
Significant: medium loss which would be detrimental to the organisation; serious short-term, or limited long-term damage/disruption
e.g. intruder may gather system critical information to gain unauthorised access or launch further attacksLow Impact
Least significant: low loss which would cause little or no damaging to the organisation; limited and short-term damage/disruption
e.g. intruder may gain non-critical information for processingHigh Likelihood
Expected to occur in most circumstances
Medium Likelihood
Should occur occasionally
Low Likelihood
Could occur at specific time or in exceptional circumstances
High Risk Level
A low tolerance to risk exposures, i.e. requiring the highest security protection
Medium Risk Level
A medium tolerance to risk exposures
Low Risk Level
A high tolerance to risk exposures
Overall Result
Equal to the highest security risk level in various risk categories
This matrix can be further extended by classifying sub-categories for risk exposures and with more weighted, numerical values for risk levels.
Once the risk level is identified, a list of technical, operational and administrative requirements can be produced for each identified asset. This provides a basis for making decisions to accept, reduce, avoid or transfer the risk as risks cannot be completely removed as shown in Table 2.
Table 2 — List of Risk Options
When Options Description - Consequences/likelihood are low
- Usability or other factors overweigh securityAccept risk To bear the liability - It is a high risk and cannot be accepted. Reduce risk To reduce the consequences or the likelihood, or both - The risks are too high or too costly to be reduced and is unmanageable Avoid risk To use alternative means or not to proceed with the task that would cause the risk - Another party is willing to accept the risk
- Another party has greater control over the riskTransfer risk To shift the responsibility for the risk to other party either partially or fully For any of the options selected, recommendations on how to proceed with the selected option have to be made to management. Besides, safeguards and security controls have to be suggested if it is decided to reduce risk.
Priority should then be given to each risk to indicate its significance and potential impact. Normally the higher the security risk level, the higher priority should be given. In other words, higher priority risks are usually unacceptable and require more attention from management.
5.3.4. Identifying and Selecting Safeguards
After reviewing the results of security risk assessment, safeguards may be identified and evaluated for their effectiveness. Security assessment team would recommend possible safeguards to reduce the likelihood and impact of identified threats and vulnerabilities to an acceptable level.
5.3.4.1. Common Types of Safeguards
Safeguards can be quick fixes for problems found on existing system configurations or planned enhancements. Safeguards can be technical or procedural controls.
In general, safeguards can be classified into three common types:
Barriers : keep unauthorised parties completely away from accessing critical resources.
Hardening : make unauthorised parties difficult to gain access to critical resources.
Monitoring : help to detect and respond to an attack promptly and correctly.
Examples of safeguards:
Develop/enhance the departmental IT security policy, guidelines or procedures to ensure effective security.
Re-configure operating systems, network components and devices to cater for the weaknesses identified during the security risk assessment.
Implement password control procedures or authentication mechanism to ensure strong passwords.
Implement encryption or authentication technology to protect data transmission.
Enhance physical security protection.
Develop security incident handling and reporting procedures.
Develop staff awareness and training programs to ensure compliance with security requirements.
5.3.4.2. Major Steps of Identifying & Selecting Safeguards
The selection of appropriate security safeguards is not simple. It requires knowledge and technical skills on the system. The cost of managing risks needs to commensurate with the risk exposure. That is, the cost of reducing risk on a specific asset should not exceed the total value of that asset.
Below are several major steps of identifying and selecting safeguards:
Select appropriate safeguards for each targeted vulnerability.
Identify the costs associated with each safeguard such as the development, implementation and maintenance costs.
Match safeguard/vulnerability pairs to all threats, i.e. develop a relationship between these measures and the threats.
Determine and quantify the impact of the safeguard, i.e. the extent of risk that can be reduced after applying the selected safeguards.
Different combinations of physical, managerial, procedural, operational and technical based safeguards may be required. An analysis may be required to determine the optimal combinations for different circumstances.
A single safeguard may reduce risk for a number of threats. Several numbers of safeguards may act to reduce risk for only one threat. Hence, the integration of all safeguards shows the overall gross risk reduction benefit as a whole.
The effects of using different safeguards should be tested before implementation. Hence, this selection process may need to be performed several times to see how the proposed changes affect the risk results.
However, there are also other factors that have to be considered other than those identified in security risk assessment.
For example,
Organisational factors like department’s goals and objectives.
Relevant statutory, regulatory and contractual requirements.
Cultural factors such as social custom, beliefs, working styles.
Quality requirements such as safety, reliability, system performance.
Time constraints.
Supporting services and functions.
Technical, procedural and operational requirements and controls.
Existing technology available in the market.
5.3.5. Monitoring and Implementation
Risk assessment results should be properly documented. This enables the security risk assessment process to be audited. This also facilitates on-going monitoring and reviewing.
Re-assessment should be conducted whenever necessary. It is essential to keep track of the changing environment and the changing priority of the identified risks and their impact. Security audit is one of the ways to review the implementation of security measures.
Roles and responsibilities of related personnel such as operators, system developers, network administrators, information owners, security officers and users should be clearly defined, reviewed and assigned to support the safeguard implementation. Management should commit resources and provide support to monitoring and controlling the implementation.
5.4. Common Security Risk Assessment Tasks
Below are some common tasks that will be performed in security risk assessment for reference. The actual tasks to be performed will depend on the assessment scope and user requirements.
Identify business needs and changes to requirements that may affect overall IT and security direction.
Identify and document all relevant statutory, regulatory and contractual requirements applicable to the operations of each information system.
Analyse assets, threats, vulnerabilities, their impacts and likelihood.
Assess physical protection applied to computing equipment and other network components.
Conduct technical and procedural review and analysis on the network architecture, protocols and components.
Review and check the configuration, implementation and usage of remote access systems, servers, firewalls, and external network connections, including the client Internet connection.
Review password and other authentication mechanisms.
Review current level of security awareness and commitment of staff within the organisation.
Review agreements involving services or products from vendors and contractors.
Develop practical technical recommendations to address the vulnerabilities identified, and to reduce the level of security risk.
5.5. Deliverables
At different stages of security risk assessment, there may be different deliverables. A table with a list of deliverables is shown below in Table 3. Annex B gives some examples of contents of these deliverables for reference.
Table 3 — List of Deliverables
Item | Tasks | Deliverables | Brief Description |
---|---|---|---|
1 | Security requirement identification | Security Requirement Report | A report which shows the user security requirements, with regard to identified assets, threats, vulnerabilities and their impacts. |
2 | Security risk assessment | Security Risk Assessment Report | A report which shows the results of security risk assessment with identified assets, threats, vulnerabilities, impacts and recommendations for enhancement. |
3 | Review existing security policies, guidelines and procedures | New/Revised Security Policy, Guidelines and Procedures | One or a set of security related documents to control the implementation of the security protection measures for areas under assessment. |
6. Security Audit
Security Audit is an audit on the level of compliance with the security policy or standards as a basis to determine the overall state of the existing protection and to verify whether the existing protection has been performed properly. It targets at finding out whether the current environment is securely protected in accordance with the defined security policy. It should be performed periodically to ensure the compliance of the security policies and effective implementation of security measures.
A security audit will require security policy and standards, audit checklists and an inventory list, which may cover different areas such as web application, network architecture, wireless communication, etc. Annex C lists different audit areas. Annex D provides a sample checklist where items to be checked under different security areas. Security audit may also involve the use of different auditing tools and different review techniques in order to reveal the security non-compliance and loopholes. After the audit process, an audit report will be prepared to highlight the conformance and gaps existed between the current protection and the requirements specified in the security policies.
The selection of auditors and conduct of audits shall ensure objectivity and impartiality of the audit process. As a general principle, auditors shall not audit their own work.
The major objectives of a security audit are to:
Check for compliance to existing security policy, standards, guidelines and procedures.
Identify the inadequacies and examine the effectiveness of the existing policy, standards, guidelines and procedures.
Identify and review relevant statutory, regulatory and contractual requirements.
Identify and understand the existing vulnerabilities.
Review existing security controls on operational, administrative and managerial issues, ensure effective implementation of security measures and compliance to minimum security standards.
Provide recommendations and corrective actions for improvements.
6.1. Frequency and Timing of Audit
6.1.1. Audit Frequency
Security audit is an on-going activity, and is not a one-off event. Security audits should be conducted periodically to ensure compliance of security policy, guidelines, and procedures, and to determine the minimum set of controls required to reducing risk to an acceptable level. It should be noted that a security audit only gives a snapshot of the vulnerabilities revealed at a particular point in time.
6.1.2. Audit Timing
There are different scenarios when a security audit should be performed. The exact timing depends on your system requirements and resources.
New Installation/Enhancement Audits: prior to implementation or major enhancements, in order to ensure conformance to existing policies and guidelines and meet the configuration standard.
Regular Audits: conduct audits periodically, e.g. once a year, either manually or automatically using security-related tools in order to assure the minimum set of controls are implemented to detect and handle security loopholes or vulnerabilities.
Random Audits: to perform random checks in order to reflect the actual practice.
Nightly or Non-Office Hour Audits: to reduce the auditing risks by performing during non-office hours or at night.
6.2. Auditing Tools
There are many automated tools which can help to find vulnerabilities. The choice of auditing tools depends on the security needs and the workload impact of monitoring.
For instance, some security scanning tools can check for any existing vulnerabilities on the network (network-based) or on specific hosts (host-based) through scanning and launching simulated attacks. Results are then shown in reports for further analysis.
These commercially available tools may be used together with security auditors’ own developed tools. Latest tools used in the hacker community may also be used by security auditors to simulate the emerging attack activities.
Manual review techniques such as social engineering attacks and auditing checklists may be applied for non-technical reviews on all levels of security awareness within the organisation.
6.3. Auditing Steps
In general, a security audit can be divided into the following steps:
Planning
Collecting audit data
Performing audit tests
Reporting for audit results
Protecting audit data and tools
Making enhancements and follow-up
Figure 4 — General Audit Steps
6.3.1. Planning
Planning helps to determine and select effective and efficient methods for performing the audit and obtaining all necessary information. The required time for planning depends on the nature, extent and complexity of the audit.
6.3.1.1. Project Scopes and Objectives
Audit scopes and objectives should be clearly defined and established. User requirements should be identified and agreed with security auditors before proceeding.
Examples of security audit scopes are:
Internet security
General security of an internal network
Mission-critical systems
Hosts security
Network server’s security such as web servers, email servers etc.
Network components and devices such as firewalls, routers etc.
General security of a computer room
Network services such as directory services, mailing services, remote access services
Some audit objectives are listed below for reference:
To provide evidence of compliance with the system security policy.
To examine and analyse the safeguards of the system and the operational environment.
To assess the technical and non-technical implementation of the security design.
To validate proper or improper integration and operation of all security features.
6.3.1.2. Constraints
The period allowed for auditing should be adequate and sufficient enough to complete all tests. Sometimes the systems or networks have to be off-line or not in live production when performing the audit. Possible service interruption may occur. Backup and recovery of existing configuration and information must be performed before starting the security audit.
6.3.1.3. Roles and Responsibilities
Similar to conducting a security risk assessment, the roles and responsibilities of all parties involved should be carefully and clearly defined. Typical members involved can be referenced to “Clause 5.3.1.4 Roles and Responsibilities of Stakeholders”.
In particular, the security auditors, after their appointment, should plan for pre-audit by:
Identifying and verifying the current environment via documentation, interviews, meetings and manual review.
Identifying the significant areas or operations that are related to the audit.
Identifying the general controls that may have effects on the audit.
Estimating and identifying the resources required such as the auditing tools and manpower.
Identifying any special or additional processing for the audit.
A security audit must be properly controlled and authorised before proceeding. A communication channel must be established between B/Ds and the security auditors.
On the other hand, there are two major areas that should be considered beforehand:
Independence of Security Auditors
It is required to consider whether the appointed security auditor is appropriate for the nature of the planned security audit. An independent and trusted party should be chosen to ensure a true, fair and objective view. The hiring of internal or external security auditors should be carefully planned, especially when dealing with classified information. The selection of auditors and conduct of audits shall ensure objectivity and impartiality of the audit process. Auditors shall not audit their own work.
Staffing
The audit should be performed by auditors with sufficient skills and experience accompanied by system administrators. Roles, responsibilities and accountabilities of each involved party should be clearly defined and assigned.
6.3.2. Collecting Audit Data
It is required to determine how much and what type of information to be captured, and how to filter, store, access and review the audit data and logs.
The amount of data collected depends on the audit scope, objectives and data availability.
Careful planning is required for data collection. Such collection shall be in accordance with the government rules and regulations, and shall not create or initiate other potential security threats and vulnerabilities. All necessary data shall be collected, properly stored and protected from unauthorised access.
Audit data can be collected and stored in different ways. For example,
Log files such as system start up and shut down information, logon and logout attempts, commands executed, access violations, accounts and password changes.
Reports such as audit trails, journals, summaries, details reports for all transactions, statistics reports or exception reports.
Storage media such as optical disks.
Apart from electronic data collection, some physical or manual events should also be recorded and collected for future reference.
Examples are:
Computer equipment repair and maintenance activities such as date, time, supporting vendor information and the activity’s description.
Change control and administration events such as configuration changes, installation of new software, data conversion or patches updating.
Physical site visits by external parties such as security auditors or guests.
Procedures and policy changes.
Operation logs.
Security incident records.
In general, the audit data collection steps may follow information gathering techniques as those in a security risk assessment. However, instead of assessing the risk exposures in the environment, the objective of a security audit is to review existing security controls on operational, administrative and managerial issues, and ensure compliance to established security standards. Audit data, or evidence, is collected to support whether proper security controls are in place and enforced appropriately. For details of the data collection techniques, please refer to Section Clause 5.3.2 – Information Gathering.
6.3.3. Performing Audit Tests
After thorough planning and data collection, security auditors may perform:
A general review on the existing security policies or standards according to the defined scope of audit.
A general review on the security configurations.
Technical investigation by using different automated tools for diagnostic review and/or penetration tests.
Depending on the audit scope, different systems or network may be involved in a security audit. Annex C provides the purposes and coverages of different audit areas.
6.3.4. Reporting for Audit Results
A security audit report is required upon completion of audit work. Security auditors should analyse the auditing results and provide a report, which reflects the current security status. Performing further analysis on reports generated from scanning tools is necessary to remove non-applicable findings and false positives. The severity level may need to be adjusted in accordance with B/Ds’ environment.
This audit report must be comprehensible by different readers such as IT management, executive management, related system administrators and owners, and the auditing and controlling sections.
See also Annex B for the suggested contents of a security audit report.
6.3.5. Protecting Audit Data & Tools
Throughout stages of the security audit, it is essential to safeguard the audit data and tools.
Audit data and all physical documents relating to the audit shall also be classified to an appropriate level and protected according to their classification.
The auditing tools should be properly maintained, controlled and monitored to avoid misuse. Such tools should only be used by the security auditors in a controlled manner. These tools should also be removed immediately after use unless proper control has been made to protect them from unauthorised access.
Security auditors shall also return all audit information to corresponding B/Ds after completing their audit services. The arrangement shall be agreed with security auditors in advance before their appointment.
6.3.6. Making Enhancements and Follow-up
If corrective actions are required, resources should be allocated to ensure that the enhancements could be performed at the earliest opportunity. Details of follow-up can be referred in the later section.
7. Service Pre-requisites & Common Activities
7.1. Assumptions and Limitations
In conducting a security risk assessment or audit, a few assumptions have been made.
There are limited time and resources.
It is intended to mitigate and manage security risks as comprehensive as possible.
7.2. Client Responsibilities
When performing security risk assessment or audit by an external party, B/Ds should observe and be responsible for the following activities:
Conduct background checks and qualification checks on supporting vendor and security consultants / auditors, to ensure that they possess necessary experience and expertise.
Prepare an agreement for supporting vendor to sign, including but are not limited to the disclaimer of liability, the service details, and statement of non-disclosure, before starting any assessment or auditing activities. This is especially important when deciding to perform external penetration testing such as war dialling or hacking into the internal network from the Internet.
Assign staff to be the primary and/or secondary points of contact for the vendor.
Provide contact lists to vendor for both office and non-office hours whenever necessary.
Be cooperative and open-minded. Acknowledge the results and develop plans for improvement if there are security needs.
Allow physical and logical access only to the systems, network or computer equipment, which are necessary to perform the evaluations, and protect all assets that may be affected by this service.
Obtain formal notification from the vendor about the level of impact or damage on the network, services or system during the testing, so that recovery scheme and appropriate incident handling procedure could be ready before proceeding.
Provide response to enquiries from security consultants / auditors within a reasonable time span.
Provide sufficient office space and office equipment for the vendor to perform their service; a restricted area is preferred.
Provide all necessary documentation about the specific area under assessment such as logging policy or log review procedures, e.g. records of access log checking.
Hold regular meeting with vendor for project control and review.
Apply changes or enhancements at the earliest convenience after assessing the risk involved with fallback procedure ready, especially those that were at very high risks.
7.3. Service Pre-requisites
The following pre-requisites should be met:
Provide all necessary documented information, either formal or informal, such as network diagrams, operation manual, user access control lists, security policy, standards, guidelines, and procedures. Please refer to Annex E for a sample list of documented information as evidence of compliance.
Provide personnel support related to the areas under study, including Internet usage, firewall configuration, network and system management, security needs and requirements and so on.
Arrange guided site visit to gather more information for the assessment.
Choose independent third party to conduct security audit.
7.4. Responsibilities of Security Consultant / Auditors
In performing security risk assessment or audit for a B/D, the security consultants / auditors should:
Possess the necessary skills and expertise.
Understand the impact of every tool and estimate impact to the B/D.
Obtain proper written authorisation from other necessary parties such as Internet Service Provider (ISP) and police, especially when performing hacking tests.
Document every test regardless whether it is successful.
Ensure that the report reflects B/D’s security policy and operational needs.
Exercise good judgment in reporting immediately any significant security risk findings to the B/D.
7.5. Examples of Common Activities
Table 4 — Examples of Common Activities
Item | List of Activities | Descriptions |
---|---|---|
1 | Introductory Meeting | Agree on service scope, goals, and deliverables. |
2 | Project Planning | Develop a mutually agreeable delivery schedule and duration of service. |
3 | Preparation of Checklist | Prepare a checklist and have it agreed upon by the B/D. |
4 | Preparation of Fallback/Recovery Procedures for Technical Vulnerability Tests (such as vulnerability scanning, penetration testing, etc.) | Prepare fallback/recovery procedures before technical vulnerability tests and penetration tests |
5 | Security Risk Assessment | |
General Control Review | Perform general control review by documentation review, site visits, multi-level interviews, group discussion, surveys, etc. | |
System Review | Perform system review to identify the system vulnerabilities. Perform vulnerability scanning and penetration testing where applicable. | |
Risk and Impact Analysis | Identify assets, threats, vulnerabilities and their impacts. | |
Safeguards Analysis | Identify and select alternative safeguards. | |
Delivery of Security Risk Assessment Report | Produce the assessment report to state the findings and recommendations. | |
Presentation of Security Risk Assessment Results | Present the results and findings to management. | |
6 | Security Audit | |
Compliance Check | Conduct compliance checking by documentation review, site visits, multi-level interviews, group discussion, surveys, etc. against S17 and departmental security policy or policies that are relevant and within the scope of security audit. | |
Delivery of Security Audit Report | Produce the security audit report. | |
Presentation of Security Audit Results | Present the results and findings to management. | |
7 | Safeguard Data and Results | After completion, all data collected and testing results & tools should be safeguarded. |
8 | Follow-up Actions | |
Development of Follow-up Plan | Develop a follow-up plan on recommendations with implementation schedule. | |
Safeguard Implementation Review | Review the security status after implementation of safeguards. |
8. Follow-Up of Security Risk Assessment & Audit
8.1. Importance of Follow-Up
The benefit of security risk assessment and audit is not in the recommendations made, but in their effective implementation. When a recommendation is made, the management is basically responsible for implementing it. If management has made the decision of not implementing a recommendation, they have to bear the associated security risk. Adequate reasons should be provided to support the decision.
There are three major areas of concern with regard to recommendations made in the security risk assessment and audit:
Figure 5 — Follow-Up Actions on Recommendations
8.2. Effective & Qualified Recommendations
Security consultants / auditors are required to produce effective and qualified recommendations, which should possess the following characteristics:
Specific and clear, readily understandable and identifiable
Convincing and persuasive with sufficient evidence
Significant
Feasible and practical
In addition, the recommendations should be able to deal with the actual causes of problems, and should propose the best alternatives with supporting evidence and justifications. All these recommendations must be submitted to management which, in turn, has the authority to approve and enforce the recommendations.
8.3. Commitment
Individual and departmental commitment is important for implementation of the recommendations. Security consultants / auditors, staff and management may have different interests, emphasis and priority given to the recommendations.
8.3.1. Security Consultants / Auditors
Security consultants / auditors are those who first introduce the recommendations for improvement. They should:
have confidence on their recommendations and if followed, there would be desirable improvements;
understand the B/D’s environment and its constraints such as time, resources and culture; and
communicate through an appropriate and effective channel to give their recommendations.
8.3.2. Staff
Staff are specifically referred to those who would be directly or indirectly affected by the recommendations. They may need to provide support for implementing the recommendations, or they are actually the users who may have to change their daily operation procedures. They should be:
encouraged and motivated to co-operate with the security consultants / auditors;
given sufficient time and resources to perform the enhancements; and
assured that they would benefit from the recommendations.
8.3.3. Management
Management plays an important role in enforcing the enhancements. They should:
be proactive rather than reactive on security matters;
provide sufficient support throughout the assessment or audit process;
allocate sufficient resources for making the enhancements;
understand that follow-up is a valuable and significant responsibility;
encourage prompt enhancements with adequate planning, control and communication; and
promote staff awareness and training.
8.4. Monitoring and Follow-Up
Monitoring and follow-up consists of three major steps:
Set up an effective monitoring and follow-up system.
Identify recommendations and develop follow-up plan.
Perform active monitoring and reporting.
8.4.1. Set Up Monitoring and Follow-up System
Management should set up a monitoring and follow-up system to follow up the recommendations. Besides those responsible for the security risk assessment or audit, management may assign additional staff to oversee the overall effectiveness of the monitoring system.
Management is responsible for providing adequate support, overall guidance and direction. It can establish scope, objectives and functions of the monitoring system. In addition, basic rules and guidelines can be set up as a general reference for performing security assessment monitoring and follow-up.
8.4.2. Identify Recommendations & Develop Follow-up Plans
To perform effective and prompt enhancements, the following have to be done:
Identify key, significant and critical recommendations in which additional monitoring and maximum effort should be used.
Develop a follow-up plan for all recommendations; this may include implementation plan, estimated time, action lists, results verification procedures and methods.
Report and emphasise on key recommendations and highlight the follow-up process.
Follow up all recommendations according to the plan.
8.4.3. Perform Active Monitoring & Reporting
Proactively monitoring and reporting the progress and status of actions, and taking follow-up actions on all recommendations are required until implementation is completed.
8.4.3.1. Progress & Status of Actions
There are different progress and status of actions:
Actions not yet started
Completed actions
Actions being undertaken with a target completion date
Reasons for actions not being taken
Alternative actions if different from recommendations
8.4.3.2. Follow-Up Actions
Some follow-up actions are suggested for considerations:
Review the implementation plans, documentation and time frames for planned actions.
Find the underlying reasons why the action was not taken.
Establish additional steps or tasks to handle the technical, operational or managerial difficulties.
Find alternative recommendations due to unexpected environmental or requirement changes.
Determine the “closing” of recommendations when they are proved to be successfully implemented and tested, to be no longer valid, or to be unsuccessful even after further actions.
Assess the effectiveness of the corrective actions.
Report accomplishment, status and progress to management.
Escalate to management whenever applicable, especially when implementation of key recommendations is inadequate or delayed.
* ENDS *
Annex A
(informative)
Sample List of Questions for Security Risk Assessment
Depending on the scope of security risk assessment, there are many different areas that may need to be evaluated before security risks can be identified. During a security risk assessment, consultants may design questionnaires to gather current information from different levels of users in B/Ds. Some questions in various categories are illustrated below as examples.
Sample Questions |
---|
Rules & Policy |
- Are there any appropriate security policy, guidelines or procedures established? - Do the existing security policy/procedures/guidelines adequately state what are allowed or not allowed to do? - Are staff and users informed of their obligation with regard to the relevant laws, security policy and procedures before giving access rights? - Are the security policy/guidelines/procedures readily available to users? - Are there any ongoing monitor and review on these security documents? - Is all the software used in the system complying with the existing intellectual property rights and licensing agreements? - Are all the rules and policy correctly followed and observed? - Are these security documents regularly reviewed to address the threats emerged from new technologies? |
System Service Usage & Support |
- Does the system solely used for performing official duties and no massive violation in usage? - Are all the users adequately trained for using the systems/services offered to them? - Are there any written application and authorisation procedures for applying and granting the rights for using the service or system? - Does the service vendors provide a reliable supporting service? - Is appropriate protection given on the IT assets provided by service vendors? - Is the service vendor’s performance properly monitored, controlled and reviewed? |
System/Network Integrity |
- Is it forbidden for users to have a connection or gain access to the service or system by themselves? e.g. Internet connection - Are all hosts and workstations configured to prevent active contents or applets? - Are system logs or error logs been kept for an appropriate period of time? - Are all logs, with both logical and physical control, to protect from unauthorised access and modification? - Is there any protection in the system or network from the external side to gain access to it? - Is there any classified data being sent across the network but without encrypted? - Are there digital certificates technology been used? If then, which service or application are they being used for? |
Intrusion Detection & Monitoring |
- Is there any security incident response/handling procedure? - Do all the related parties understand and follow this procedure, at least the part which they are supposed to be responsible and affected by? - Has the security incident response/handling procedure stated any immediate actions should be performed in case suspicious activity occurred? - Are there any audit logs, reports or alerts produced if there are any suspicious activities? - Is there any periodic or regular review on this procedure? - Are there sufficient reports to facilitate monitoring of users’ activities, e.g. user identity, user log in/log out, connection date/time, services used, type of data sent/received, access rights given, email usage, Internet usage, computer equipment allocated for the users etc.? - Are the users’ activity monitoring reports generated and reviewed regularly? - Are there any security breaches happened in the past? What was the recent/latest security breach? How was it handled? - Is there any dedicated staff for monitoring the service/network? - Is there any contingency plan? Have they been tested and trial run before? Have these plans been regularly reviewed and tested to cater for the system/network changes? - Is there any detection and monitoring mechanism for emerging threats such as Denial of Service (DoS), Distributed DoS, Advanced Persistent Threat (APT) and Ransomware? - Are there any measures to mitigate the prevailing cyber security threats? |
Physical Security |
- Are all critical network components, e.g. firewalls, servers, routers and hubs located in a restricted or secured area? - Are there any environmental controls on the area where the network components are located to protect them from fire, power failure or irregular supply, flooding? - Are all the backups properly kept in a secure place? - Is there any access control on the network components such as with sign in and sign out logbook, control on the keys of the door of the computer room? |
Change Control Management |
- Are the roles and responsibilities of the system administrators, users and operators clearly defined and assigned for accessing the system/network? - Have all the changes to configuration been formally approved, thoroughly tested and documented prior to implementation? - Is there any protection and access control on the configuration documentation to prevent unauthorised access? - Have all latest patches been applied to operating system and software? - Is there any logical access control on administration work both locally and remotely, if any? - Is there any dedicated staff assigned responsible for daily monitoring, administration and configuration? - Is there any training provided for the staff to perform the necessary system/network configuration function? - Does the entire configuration fully backup both locally and remotely? Have all the backup media been securely protected? |
Security Risk Assessment & Audit |
- Have there been any security risk assessments and audit performed? - When, and what did each security risk assessment and audit do? - What were the major security risks identified? - Had there been any follow-up plans to implement the recommendations? - And, had they all been satisfactorily resolved? If not, why? - Had the assessment and audit results been properly stored and saved up? |
Protection Against Malware |
- Are there any standard malware detection and repair measures or tools being used? Have they been installed in all hosts and servers? - Is there any standard or guidelines on how to use these malware detection and repair measures or tools? - Are all workstations and hosts installed with the latest malware definitions as well as updated with the corresponding detection and repair engines? - Are malware definitions kept up-to-date? At what time intervals will they be updated or distributed to users? - Have users been regularly informed about the latest malware definitions available? - Are the tools capable of checking any email macro viruses, compressed files, email attachments, memory resident data etc.? - Is there any supporting team to handle malware attacks? - If malware is detected, is it all investigated and followed up? |
Education & Training |
- Are there any training or seminars about IT security? - Are there any periodic announcement or updates to users about changes on IT security technology, policy or news? - Are all supported staff having sufficient training to ensure proper network/system configuration, administration and monitoring? |
Annex B
(informative)
Sample Contents of Deliverables
B.1. Security Requirement Report
This report shows the minimum security requirements of the areas under assessment. These requirements can be defined in high level or low level depending on B/D’s own needs. In general, the requirements are defined with regard to assets, threats and vulnerabilities and their impacts as well.
The following is a sample list of security requirements for reference:
Promote security awareness and training.
Ensure sufficient access controls.
Develop a complete set of information systems and operations documentation.
Establish a security incident handling and response procedure.
Develop a formal written contingency plan.
Perform periodic security audits.
Keep adequate and appropriate logs.
Develop some authorised access and control procedures.
Secure data transfer including encryption for classified data.
B.2. Security Risk Assessment Report
A security risk assessment report should include the followings, but not limited to:
Introduction/Background information
Executive summary
Assessment scope, objectives, methodology, time frame and assumptions, for what are and are not covered.
Current environment or system description with network diagrams, if any
Security requirements
Risk assessment team
Summary of findings and recommendations
Risk analysis results including identified assets, threats, vulnerabilities and their impact, and their risk levels with appropriate reasons
Recommended safeguards with cost/benefit analysis if more than one alternative, e.g. install defensive mechanisms or enhance existing security policy and procedures, etc.
Conclusions
Annexes to include completed general control checklist, vulnerability scanning report, penetration testing report, asset identification and valuation results, etc.
B.3. Security Policies, Guidelines and Procedures
Apart from the reports, the security consultants / auditors can assist B/D to develop and propose some policies and guidelines.
Examples are:
Departmental Security Policy
Change Management Control Procedures
Password Management Guidelines
Security Incident Response and Handling Guidelines
General Host Security Guidelines
Specific Information System Security Policy
Directory Services Security Policy
B.4. Security Audit Report
An audit report should include the following information, but not limited to:
Introduction/Background information
Executive summary
Audit scope, objectives, methodology, time frame, and assumptions and limitations
Descriptions of current environment
Security requirements
Audit team
Declaration of security auditor’s independence1
Summary of findings
Details of tests and their results and findings
Recommendations and corrective actions based on the problem areas found, e.g. violation of security policy, misconfiguration, well-known and potential vulnerabilities, information leaks, unused services especially those default ones, and unused accounts and so on
Conclusions
Annexes to include sample audit checklist, vulnerability scanning report, penetration testing report, etc.
Annex C
(informative)
Different Audit Areas
C.1. Firewall
This audit area is to ensure that its firewall and associated systems have been properly configured to enforce the security policy with the minimal and optimal security protection. The firewall should be audited not only for its configuration, but also for its physical access control.
This audit area may cover the following:
Physical access control to the firewall host
Firewall operating system version and patches
Firewall configuration and controls on Internet traffic such as rulebase and ports opened
Services permitted or disallowed to go through the firewall
Current architecture of Internet connection such as connections with routers, proxy servers, email servers and web servers
Connection with other third party products for additional services such as malware detection and repair measure
Remote connection support and configuration
Administration and change control procedures
Access control list if any
The security audit report should be delivered summarising the firewall evaluation and recommendations in the firewall architecture, configuration, administration and operation.
C.2. Internal Network
The goal of this audit area is to discover any vulnerability that could be exploited by authorised internal users, and to identify any weaknesses and strengths in the controls of the internal systems and networks. The topology of internal network infrastructure may be reviewed as well.
The audit test usually includes an internal network scan to check for any security holes on specified times or pre-agreed periods. The scanning on critical hosts or workstations may be included.
This audit area would likely cover:
Scanning of internal workstations, servers or network to identify hosts, services and network configuration.
Identifying vulnerabilities, protocol and configuration errors on operating systems, internal firewalls, routers, network components and infrastructure.
Attempting intrusion of internal network and systems.
Evaluating internal security related to access control and monitoring, administration and change control procedures and practices.
Recommending measures to strengthen the network security.
C.3. External Network
The goal of this audit area is to identify security weaknesses of the systems and networks from outside such as the Internet. This helps to anticipate external attacks that might cause security breaches by scanning and launching attacks (i.e. hacking) from Internet to internal network at specified and pre-agreed time and locations.
The audit area would cover:
Scanning internal servers for ports and services vulnerable to attack.
Scanning external network gateways to identify ports, services and topology.
Attempting to gather internal configuration information from external.
Launching intrusion attacks to internal systems from external.
Agreements must be set up to clearly define the auditing scope and testing level details, e.g. which network segments/components or the acceptable severity of attack. The security auditor must commit to minimising disruptions and avoiding damage to the systems and network.
C.4. Host Security
The purpose of this audit area is to assess the operating system level security of different computer platforms. Misconfiguration of the operating system may open up security loopholes that may not be known by the system administrators.
When considering the operating system security, accounts & password management, files system, networking workgroups, access permissions and auditing are all common components that should not be omitted. Details are elaborated as follows:
Accounts and Password Management
Password control policy such as password minimum or maximum length
User profiles, privileges and permissions
Default user or administration accounts
Group accounts
Account policy such as account lockout, account validity period
Files System
System files protection and access permissions
Files access control lists
Network Files System (NFS) usage
Networking Workgroups
Domain and trust relationships
Workgroups
Shared directories
Replicated directories
Remote access control
Access Permissions
Default directory permission
Shared workstation permission
Shared printer permission
Registry permission
Shared files permission
Auditing
Event logs/system logs/error logs auditing
File and directory auditing
Registry auditing
Printer auditing
Alerts
Accounting and audit trail protections
C.5. Internet Security
This audit area is to identify security weaknesses of the systems and networks in connection with the Internet. It is a combination of the internal network and external network audit areas with focus on the Internet gateway.
This audit area includes, but not limited to, the following items:
Firewall and routers configuration
Security controls on host servers such as web server, mail server, authentication servers
Host, system and network security administration, and the control policy and procedures
Physical security of the Internet gateway network components and servers
Network security in Internet gateway segment and interfaces with internal network
DoS or Distributed Denial of Service (DDoS) attacks from external to the internal Internet gateway
Compromise of the internal network components
C.6. Remote Access
The audit area will deal with vulnerabilities associated with remote access services via communication links such as dial-up connections and broadband connections (e.g. VPN, SSL VPN, etc.) This audit area may involve the following activities:
Use automatic dialling/connection software to identify remote access users.
Review security and configuration of remote access servers and the network where they are located.
Conduct site visits to review the physical controls and location of modems or remote connection devices.
Establish a remote access control policy or procedure.
Remote access without controls may open up a backdoor to external side. The problem is how to establish a secure connection.
The followings may be identified and reviewed under this audit area:
Applications/services requiring remote access and their security requirements
Any existing policies and procedures pertaining to remote access
Existing remote access connections such as using modems, remote access servers, modem pool connections, or broadband connections
Current remote access control methods
Current shortcomings and recommendations to improve the situation
C.7. Wireless Communication
The audit area will deal with vulnerabilities associated with wireless communication. This audit area should include, but not limited to:
Assessing Service Set Identifier (SSID) naming and other security configurations.
Assessing current wireless encryption protocols and the strength of encryption key, e.g. Wi-Fi Protected Access 2 (WPA2) supporting strong cryptography.
Assessing the adoption of Virtual Private Network.
Getting a list of access points and understanding their coverage.
Identifying any unauthorised or rogue access points.
Attempting to establish connection to the wireless communication.
Attempting to gather internal system information through the wireless communication.
Assessing if site survey is conducted and the coverage of wireless communication of the site.
Assessing if the encryption key is properly protected at the client devices.
C.8. Phone Line
The goal of the audit area is to identify undocumented or uncontrolled modems connecting internal computers directly to the telephone network. This helps to eliminate any unauthorised or inappropriate modem connection and configuration to internal network and systems.
The audit area would cover:
Assessing each modem entry point connected.
Identifying any undocumented dial-up entry points.
Attempting to establish connection to internal network.
Attempting to gather internal system information through the connection.
C.9. Web / Mobile Application
The audit area will deal with vulnerabilities associated with web / mobile applications. The following tests should be included in the audit area:
Validating if security requirements are defined in early stage.
Validating if security requirements specified in the functional specification document are met by the security controls implemented.
Validating if malformed user inputs are handled or filtered.
Assessing information leakage from error messages and meta data in the HTTP header for web application.
Replaying security test cases prepared in the system acceptance test document for assuring proper security controls are maintained.
Assessing the network and application architecture of the web / mobile application.
Assessing if proper access control mechanisms are in place.
Assessing the encryption mechanisms and protocols.
Assessing the privilege of web / mobile application programs.
For best practices on web application security, please refer to Practice Guide for Website and Web Application Security.
C.10. Security Policy, Guidelines & Procedures
The objective is to review the existing security policy, guidelines and procedures. The review can focus on high-level / overall / organisation-wide security policy, or on specific systems, networks or components under concerns.
Below are some sample components under concerns:
Remote access control
Internet access control, usage and monitoring
Internet email system
Operating system management
Password control policy
User account management
Network, systems or gateways administration
Change control practices
Network security practices
Annex D
(informative)
Sample Audit Checklist
Illustrated below are some examples of items to be checked in a security audit in compliance and best practice perspective. This checklist is not intended to cover all aspects, but rather acts as a preliminary reference.
Items to be checked |
---|
Management Responsibilities |
- Departmental IT security organisational framework and the associated roles and responsibilities are defined. - Sufficient segregation of duties to avoid execution of all security functions of an information system by a single individual is applied. - Departmental budget covers the provision for necessary security safeguards and resources. |
IT Security Policies |
- Security policy is well documented and easy to understand. - Security policy is easily accessible by all involved parties. - Security policy is periodically reviewed and updated to reflect current environment. - Users are informed and committed to the security policy. - All rules stated in the security policy are implemented. - Security policy is approved, promulgated and enforced by the Head of B/D and the management. |
Human Resource Security |
- All staff are advised with acknowledgement of their IT security responsibilities upon being assigned a new post, and periodically throughout their term of employment. - All roles & responsibilities are clearly defined. - Adequate training on security is given to relevant parties. - Access to CONFIDENTIAL and above information is restricted to officers who have undergone appropriate integrity checking as stipulated in Civil Service Branch Circular No. 17/94. - Information security responsibilities and duties that remain valid after termination or change of employment has been defined and communicated to the staff. |
Asset Management |
- An inventory of information systems, hardware assets, software assets, valid warranties and service agreements are properly owned, kept and maintained. - Computer resources and information are returned to the Government when a staff is transferred or ceases to provide services to the Government. - Information is properly classified and its storage media is labelled and handled according to Security Regulations. - Proper security measures are in place to protect storage media with classified information against unauthorised access, misuse or physical damage. - All classified information is completely cleared or destroyed from storage media before disposal or re-use. |
Access Control |
- Personal Data (Privacy) Ordinance (Cap. 486) is observed when handling personal data. - User right assignment for various type of users on the system is documented and reviewed with appropriate segregation of duties. - There is well-defined process to re-validate the user access right at the system and application level periodically. - User privileges and data access rights are clearly defined and reviewed periodically. - Records for access rights approval and review are maintained. - Each user is given with unique user identity. - All users are granted with minimum privileges that are sufficient for carrying out their duties. - Users are informed about their privileges and access rights. - For distribution of user accounts and passwords, there are proper and secure procedures commensurate with the classification of information to be accessed. - Logs are properly kept for users’ activities such as log in/out time, connection period, connection point, functions performed etc. - No unused accounts are found in the system/network. - Administrators are also provided with user accounts. - Administrator accounts are solely used for administration work. - Users are classified into different categories with well-defined privileges for each category. - There is a well-documented password policy for the system/network. - Last password selection(s) cannot be reused for renewal. - Passwords are known only by the owner or the administrator when newly created. - There is expiry period on the password. - Maximum 3 trials are allowed for password attempts. - No dictionary words, user names or obvious phases are found in the password contents. - Users change the password regularly or immediately when their accounts are newly created. - No users write their passwords in labels or obvious place. - There are appropriate policies and procedures specifying the security requirement of using mobile computing and remote access. - There are control measures for remote access to the computer, application systems and data. - Strong encryption and/or two-factor authentication (for CONFIDENTAL data only) as well as inactive session timeout are in place over VPNs. |
Cryptography |
- Cryptographic keys through their whole life cycle including generating, storing, archiving, retrieving, distributing, retiring and destroying keys are properly managed. |
Physical and Environmental Security |
- There are security standards set up for computer rooms/server rooms/computer areas. - The physical environment meets the requirements specified in the departmental IT security policy, Security Regulations and other related standards. - All cables are tidy and properly labelled to assist maintenance and fault detection. - All under floor spaces, if any, are properly cleaned up. - The ceiling is regularly cleaned to avoid dust and dirt. - Water detectors, if any, are fitted in the under floor space to detect flooding automatically. - Cables in ceiling voids are properly installed. - UPS are installed for necessary equipment. - UPS are capable to provide sufficient power supply for an expected period of time. - UPS are regularly tested. - UPS are located in a safe place. - Operators in computer room are properly educated for the power supply control and power failure scenarios. - No inflammable equipment or materials are left in the computer room. - All automatic fire detection systems are operated in proper conditions with regular testing and inspection. - All automatic fire extinguishing system installed is regularly tested and is in good conditions. - All water pipes passing through the room or under the floor, if any, are in good conditions. - The room temperature and humidity is monitored and set in a way that fits for the computer equipment to be operated in good conditions. - All keys of the doors in the computer room are properly issued, kept and recorded. - There are well-defined procedures for handling and distributing keys of the locks. - All personnel are trained and informed about the use of the fire extinguishers and other physical protection mechanism. - Smoking, food and drinks are not allowed inside the computer room. - Portable computers, mobile device and other computer equipment, which are brought into the computer room, are controlled. - There are specially assigned staff responsible for arranging cleaning of the computer room. - There is regular inspection of equipment and facilities. - All visitors are authorised and identified before entering into the computer room. - All visitors are accompanied with authorised staff at all times. - All visitors are provided with visitor labels when entering into the room. - All visits are recorded. - There is proper access control to enter the computer room. - All entrances to computer room are controlled by locked doors. - Only authorised staff are allowed to enter into the computer room with sign-in and sign-out processes. - All manuals and documents are not freely put aside and bookshelves are provided with filing and access controls. - Computer stationery held in a computer room is just sufficient for operation. No extra stock is held to avoid fire. - All computer stationery are properly kept and controlled. - There is procedure for issuing, authorising and recording computer stationery. - A proper inventory is kept for all computer equipment. - Sample physically checking on the computer equipment against the inventory record is correct. - Mobile devices or removable media are secured when user have to leave his/her device/media unattended. - IT equipment being taken away from sites is properly controlled. - Automatic re-authentication feature is used and enabled on all computers. |
Operations Security |
- All software and files downloaded from the Internet are screened and verified with anti-malware solution. - There are procedures established and documented for backup and recovery. - Logs are kept for all backups and recovery taken including date/time, backup media used, taken by who etc. - At least two-backup are kept with one is placed off-site. - There are well-defined retention periods and disposal procedures for backup media. - All backup media are properly labelled and locked in a safe place/area. - The place or cabinet where backup media is kept is always in lock. - There is proper transportation control for off-site storage. - Access to media is properly controlled and recorded. - An inventory is kept for all storage media. - Daily logs, e.g. system logs, error logs or user activity logs are properly kept, reviewed and analysed. - Access to operating system utilities is restricted to authorised persons only. - No unused/suspicious services are running under the operating system account. - No unused user accounts are remained in the operating systems. - System logs are properly generated and reviewed on daily or regular basis. - The clocks of information systems are synchronised to a trusted time source. - Controls on changes to information systems are in place. Change records are maintained. - There are regularly updates and patches applied to the operating system to fix their known vulnerabilities. |
Communications Security |
- Network connected to Internet is protected by Firewall. - All remote access into the internal network is properly controlled with authentication and logs. - Administration to network components is done by authorised staff only. - Controls are put on the use of network resources such as file sharing, printing etc. to allow only authorised and authenticated users to use. - Upgrading on software located in the network is done by authorised persons only. - Policy is set up to control the proper use of the network and its resources. - Security protection is used for information that is allowed to be transmitted and sent through the network, e.g. encryption. - Dedicated person is assigned to monitor the network performance and the daily operation. - All network user profiles are properly protected from unauthorised access. - Network configuration is documented and put in a secured place. - All network components are located in a secure area. - Proper security measures have been defined and implemented to ensure the security level of the departmental information system being connected with another information system under the control of another B/D or external party is not downgraded. - Agreement on the secure transfer of classified information between B/Ds and external parties are established and documented. |
System Acquisition, Development and Maintenance |
- There are well-documented change control procedures. - Evaluation or estimation has been made on the effects of such change requests. - All changes are properly approved, recorded and tested before implementation. - Adequate backups (before and after) are performed before and after the change. - There are recovery procedures defined before each change. - There are controls to ensure that no testing data/programs are resided in the production environment. - After applying to production environment, verification (e.g. manual review) has been made to assure that all changes were implemented as desired and planned. - There are proper access rights granted to allow only dedicated staff or administrator to amend the system/network’s configuration. - The backup and recovery procedures have been revised to reflect the change if necessary. - Secure development environments for system development and integration efforts that cover the entire system development life cycle are established. |
Outsourcing Security |
- Risks of utilising external services or facilities are identified and assessed. - Copy of signed confidentiality and non-disclosure agreement is properly managed. - All the government data in external services or facilities are cleared or destroyed according to the government security requirements at the expiry or termination of the service. |
Security Incident Management |
- There is established incident monitoring and response mechanism, which has been tailored to specific operational needs, for each system. - There is predefined retention period of logs for tracing security incident when necessary. - Security incident response/handling procedure is periodically reviewed and drilled. - Should there be any security incidents, they are handled and escalated properly by staff, based on the established reporting channels. - The latest version of the incident monitoring/response procedure is made available to the end users. |
IT Security Aspects of Business Continuity Management |
- Disaster recovery and emergency response plans are reviewed, drilled and updated according to documented frequency - Plans for emergency response and disaster recovery of mission critical information systems are fully documented, regularly tested and tied in with the Business Continuity Plan. - There is adequate resilience to meet the availability requirements of IT services and facilities. |
Compliance |
- There is such requirement in the security policy that periodic security risk assessment and audit is performed. - The recommendations from last security risk assessment and audit are followed up. - All relevant statutory, regulatory and contractual requirements to the system operation are identified and documented. - Records to evidence compliance with security requirements and support audits of effective implementation of corresponding security measures are kept. - Selection of auditors and conduct of audits are objective and impartial. - Use of software and program for security risk assessment or audit is restricted and controlled. |
Annex E
(informative)
Sample List of Documented Information as Evidence of Compliance
No. | Documented Evidence |
---|---|
1 | IT Organisation Chart (with staff names & posts) |
2 | Structure of Information Security Organization |
3 | Minutes for the Information Security Organisation meetings |
4 | Record of recent review or approval on departmental IT security policy, standards, guidelines and procedures |
5 | Record on recent distribution of department IT security policy with list of recipients |
6 | Policy on acceptable use of IT services and facilities |
7 | Record on recent distribution of policy in relation to acceptable use of IT services and facilities with list of recipients |
8 | Attendance list of awareness training |
9 | Materials of awareness training |
10 | Non-Disclosure Agreement signed by external service providers |
11 | Evidence on informing external service providers about their security responsibilities |
12 | Inspection record for equipment and communication facilities in the data centres or server rooms |
13 | Procedure for request and distribution of access keys, cards, passwords of the data centres or server rooms |
14 | Record of approval on requesting access keys, cards, passwords for entry to the data centres or server rooms |
15 | List of authorised persons to access the data centres or server rooms |
16 | Review record of the list of authorised persons to access the data centres or server rooms |
17 | Visitor access records for the data centres or server rooms |
18 | Inventory of hardware assets, software assets, valid warranties and service agreements (including notebooks and USB thumb drives) |
19 | Record of inventory check |
20 | Record on requesting IT equipment |
21 | User Account Maintenance Procedure |
22 | Record of approval for creation / modification of user account for access to internal network |
23 | Record of approval from DITSO for creation of shared user account for access to internal network |
24 | Account inventory list for shared user accounts with DITSO approval |
25 | Record on deactivation of user account for access to internal network |
26 | Record of handover and return of computer resources for staff resignation / termination / transfer |
27 | Review record of inactive user accounts for access to internal network |
28 | Review record on data access rights for user accounts |
29 | Password policy or standards |
30 | Usage policies and procedures specifying the security requirements when using mobile computing and remote access |
31 | User acknowledgement on accepting their security responsibilities when using mobile devices and remote access |
32 | List of user accounts with remote access |
33 | Network diagram showing remote access points |
34 | Records of approval from DITSO for connection to internal network via privately-owned computer resources |
35 | Record of approval from Head of B/D for processing CONFIDENTIAL / RESTRICTED information in privately-owned computers or mobile devices |
36 | Certificate from external service provider on hard disk degaussing before disposal |
37 | Backup and restore policy or procedure |
38 | Record of review of backup activities |
39 | Record of restoration test of backup media |
40 | Transport log of backup media |
41 | Review record of logging on critical operations |
42 | Hardening guide for information systems |
43 | Review record of system documentations |
44 | Upgrade plan with approval from the Head of B/D to implement encryption for RESTRICTED information not stored in mobile devices or removable media |
45 | Record of approval for broadband connections through stand-alone computers |
46 | Records of security patch evaluation and testing |
47 | Record of consultation for not applying a security patch |
48 | Record of request and approval for security patch installations |
49 | Record of computer equipment and software installation |
50 | Approved software list for user installation |
51 | Record of monitoring of software installed in end user workstations |
52 | Record of request and approval for installation of software not in the approved software list |
53 | Wireless security policy |
54 | Network diagram for wireless network |
55 | Policy on logging of activities of information systems |
56 | Review record on audit log for servers and network equipment |
57 | Security risk assessment report and follow-up action plan |
58 | Documentation of relevant statutory, regulatory and contractual requirements applicable to the operations of information system. For example, contract, service level agreement (SLA), operational level agreement (OLA) & etc. |
59 | Security audit report and follow-up action plan |
60 | Record of approval for running the software and programs (e.g. scanning tools) in the security risk assessment and / or security audit |
61 | Security incident response / handling procedure |
62 | Drill report on security incident handling |
63 | Record on recent distribution of security incident handling / reporting procedure with list of recipients |
64 | Security incident report |